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Specialised

Private recovery

One engineer, your table, your device. You watch every step, ask questions, and decide yourself what happens to the device when it is done.

What it is

In an ordinary recovery you hand over your device and get it back with your data. In a private recovery an engineer comes to you, at home or at the office, and everything happens in your presence.

You see what is on the drive, you hear why a step is needed, and you choose which files come first. Nothing goes to a lab, and nobody else sees your data.

  • one engineer, from start to finish
  • everything at your location, on an agreed day
  • explanation as it happens, in plain words
  • you decide which files take priority

How a day runs

  1. Intake Beforehand, by phone: what happened, which device, what matters.
  2. Setup The engineer sets up the equipment at your place, including a mobile cleanroom if the drive has to be opened.
  3. Imaging First a write-protected copy. Your original device is not touched afterwards.
  4. Looking together You see folders and files appear, and say which ones must be included.
  5. Delivery Your data on a new device, encrypted if you want, with a file list.

What happens to your device afterwards

At the end of the day you decide. Whatever the choice, all working copies are destroyed in your presence, and you get a certificate for that.

Destroy

The device is destroyed, with a certificate per device, type and serial number.

Keep

You keep the device, and we leave it as it is.

Gild

We finish the drive's platters with a gold layer. You get them back as a keepsake: framed, as a paperweight, or simply to show.

The gilding happens on the platters: the data is then gone for good, and what remains is an object you can keep.

Who this is for

  • sensitive or personal data you do not want to hand to anyone
  • public figures, directors and their families
  • photographers, artists and collectors with years of work
  • estates: the drive of a parent or partner
  • anyone who simply wants to be there

Why it works here

More about our lab →
  • Nearly 20,000 donor drives The right part is usually ready.
  • X-ray in-house First see, then act.
  • Rework and reballing Chips removed and refitted safely.
  • Our own software Up to hundreds of terabytes.
  • Mobile cleanroom The device stays in your building.
  • Since 1988 Nearly forty years of equipment and experience.

Book a day?

Call or write to us. We go through your device and your question, and plan a day that suits you.